Preventative maintenance plans

Our technicians are specially trained to diagnose and repair mobile materials handling equipment using original manufacture components.

We keep an electronic record of each service and maintain a complete service history on your behalf. The service history will support the resale value of your asset.

Our fixed price Preventative Maintenance Plans are designed to give you the cover you need and give you peace of mind, not surprises.

Download the brochure

Keep your materials handling equipment performing well

Get regular scheduled services to prevent costly downtime caused by problems such as:

Machine not starting.
Machine won’t charge.
Dead battery.
Motor overheating.
Broken castor or wheel.
Battery voltage too high/low.
Faulty throttle.
Controller failure.
Park brake fault.

Products we service

Some of the products we service and maintain can be found on the About Us page.

Select your preferred maintenance plan

Bronze service

All Electrodrive and Liftmaster machines come with a ‘Bronze’ service package. The service intervals are specified by us, and our Field Service Technician will provide the due dates for the next service using a sticker on the instrument panel.

This package is ‘pay as you go’ and does not include the security of a fixed price service package. Upgrading your Bronze service will reduce service costs over the longer term and avoid downtime from a preventable breakdown.

Six monthly call cycle.
Online booking service.

Silver service

Silver is the minimum recommended level of service cover for one or more units in the field. It includes two scheduled services per year.

Basic spare parts included:

Hand-grips.
Levers.
Cables.
Springs.

Gold service

Gold is the recommended level of service cover for one or more units in the field. It includes two scheduled services per year.

Major spare parts included:

Gearbox.
Motor.
Chain (if applicable).
Switches.
Electronics.
Wheels.
Castors.

Gold Plus service

Extend warranty period to three years (for machines less than 12 months old only).

Gold Plus is recommended for organisations that have a new unit that is still within its warranty period.

Phone: 1300 934 471